If you're going to have a successful fitness center, you need a knowledgeable and enthusiastic team of employees working in your center. Like any business, a fitness center relies on customer satisfaction to survive and thrive, and customer satisfaction ultimately comes down to good customer service.
Your employees may be providing fitness instruction or scheduling clients for yoga classes, but that's still customer service, and if they do a good job, your clients will remain loyal to your business. Here some tips for recruiting a highly successful fitness center team.
1. Know Where To Look
2. Know The Job
Be specific about what the job entails.
Before you begin hiring, it's a good idea to sit down and create a job description. That way, not only will you be able to explain exactly what you're looking for, you'll also have a written checklist so that you can compare it with the resumes and applications you get. By doing this, you can be sure that you're hiring someone who can actually do the job.
This means you'll need to have an exact idea of what you expect specific employees to be able to do. Do you want trainers who can also give nutrition advice? Then you need to look for resumes that specify the trainer has experience or knowledge in that area.
Making a specific list of job duties and relevant qualifications not only lets potential applicants know whether they should apply, it also helps you weed out applicants who don't meet your standards early in the process, saving both you and the applicant some time.
3. Offer Competitive Compensation
If you want to hire employees that are at the top of their game, you need to make sure that you're offering competitive compensation. Do some research so that you know what comparable businesses in the area are offering. That way, you'll get a baseline idea of what your potential employees are looking for.
Don't be afraid to get creative with the compensation. Money isn't the only thing that employees are looking for. If you can't offer the same salary as a competitor, you may still be able to attract top employees by offering something else, like flexible scheduling or complimentary childcare.
Getting a new fitness center off the ground is rewarding, but not always easy. For more helpful information, contact us.