Active Selected to Take Member Experience to the Next Level

Posted by Active Wellness Team on Sep 25, 2019 12:33:20 PM


A prestigious community center in Ohio has selected Active Wellness to manage its fitness, aquatics, and membership operations. It’s already a state-of-the-art, award-winning facility, and they have selected Team Active to take the member experience to the “next level”.

“We see ourselves as a best-in-class fitness provider and by bringing in Active Wellness, it gives us access to expertise and resources in the continuously changing fitness industry,” said Mandel JCC President and CEO Michael Hyman.

“As a leader in the fitness industry, Active Wellness has a wealth of experience in managing community-based fitness centers and wellness programs throughout North America, and we look forward to the expertise they will bring to the Mandel JCC,” said Mindy Davidson, Chair, Board of Trustees. Davidson further noted that Active’s role will be to “enhance the member experience through new and innovative programming.” Read her full statement here.

Active Wellness will recruit an executive-level general manager and all current employees (140) will become Active Wellness employees. While all outward facing aspects, like uniforms, nametags, and branding, will remain unchanged, Team Active will seamlessly manage employee relations and payroll through an efficient paperless portal.

“It’s a win-win for our staff, it’s a win-win for our members and a win-win for the J,” President Hyman said.

Michele Wong, Active Wellness’ Chief Operating Officer, said, “We are proud to partner with this community and eager to support its continued legacy. Our team holds similar values and a shared vision with the team at Mandel. It’s a natural and exciting partnership that I’m looking forward to actively working with.”

To discuss how Team Active might take your facility’s operations to the next level, please contact us for a complimentary consultation.

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